Pre-arrival Settlement/Employment Information and Referral

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Job Description
  • Provide client-centred settlement/employment information counselling and referral services, including assessment, information and orientation services
  • Assist newcomers to develop a personalized Settlement Action Plan/Career Transition Plan
  • Facilitate referrals to appropriate resources as required
  • Provide case management and supportive follow-up services
  • Organize, plan, implement and evaluate group sessions based on client interests and needs
  • Develop and update settlement/employment support resources
  • Recruit and engage volunteers in the delivery of group sessions
  • Participate in regular program, team, regional and community meetings
  • Prepare and submit statistical and progress reports to supervisor as required
Job Qualifications
  • Post-secondary education in counselling, immigrant and community services, human resources management, business administration, project management and other related majors
  • Two years’ experience in counselling and related work
  • Knowledge of immigrant services, community resources and services in Ottawa/Ontario, Knowledge, and understanding of immigrants and the challenges they are facing
  • Well organized, with strong communication and problem solving skills
  • Group facilitation and presentation skills, customer services skills,
  • Positive, Can-Do and taking initiative in team setting
  • Advanced skills in MS office and social media tools
  • Excellent oral and written English skills, fluency in Chinese is an asset.
  • Ability to work flexible hours, including evenings, weekdays and weekends is required

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